Terms of Use

These Terms of Use (“Terms”) govern your access to and use of aristotto.ai and related services (the “Service”). By using the Service, you agree to these Terms.

Who We Are

Aristotto, Inc.
1401 21st ST, #14283
Sacramento, CA 95811
United States
Support: support@aristotto.ai
Legal: info@aristotto.com

Eligibility

You must be at least 18 years old to use the Service.

Accounts

• You are responsible for activity that occurs under your account.
• Keep your credentials secure and notify us if you suspect unauthorized access.
• You must provide accurate information and keep it up to date.
• Do not create or use another account to evade a suspension, ban, or other enforcement action.

Acceptable Use

You agree not to misuse the Service. For example, you will not:

• Violate any law or infringe the rights of others.
• Upload content you do not have the right to use.
• Attempt to access, probe, or disrupt our systems or other users’ accounts.
• Use automated means to scrape or abuse the Service in ways that degrade performance.

Child Safety and Prohibited Attempts

Do not request, create, upload, distribute, or facilitate child sexual abuse material, sexual exploitation, sexualization, grooming, luring, or sexual solicitation involving a minor. For these rules, a minor is a person under 18. These prohibitions include real, synthetic, fictional, illustrated, animated, and age-altered depictions presented as minors.

Romantic or kissing depictions involving minors are also prohibited, including depictions between minors or between a minor and an adult, regardless of gender or whether the scene is sexually explicit. This is a Service content rule; a violation does not automatically establish that the material is child sexual abuse material or that a criminal offense occurred. Ordinary nonsexual, nonromantic depictions of minors that do not involve kissing remain subject to our other rules and applicable rights.

The rules apply to prompts, reference uploads, attempted generations, outputs, and public or private use. A rejected attempt or a non-explicit result does not excuse a prohibited request. We consider available context, including how a person is depicted; merely labeling a clearly childlike depiction as adult does not make prohibited content acceptable. Mistaken age, context, or account attribution may be challenged through the review process below.

Non-Consensual Intimate Content

Do not request, create, upload, publish, or threaten to distribute non-consensual intimate content of an identifiable person, including sexual deepfakes, voyeuristic material, and attempts to undress or sexualize a person without the required consent or other lawful authority. Permission to take or possess an image is not automatically permission to alter it sexually or publish it. A publicly available image does not itself grant these permissions.

Content Reports and Removal Requests

Use the report control on an item or contact support@aristotto.ai with a link or content identifier and a brief explanation. You do not need an account to contact us about content affecting you. Do not download, re-upload, or email suspected child sexual abuse material; identify its location instead.

For removal of an intimate image or video published without consent, the depicted person or an authorized representative may send a written request to the support address. Include a physical or electronic signature, information reasonably sufficient to identify and locate the material, a brief good-faith statement that publication was not consensual with relevant supporting information, and contact information. Identify it as an intimate-image removal request. A link or identifier is preferable to an attachment.

Where the TAKE IT DOWN Act applies, qualifying valid requests require action as soon as possible and no later than 48 hours after receipt to remove the material and make reasonable efforts to identify and remove known identical copies. Internal review does not restart that deadline. Other applicable removal obligations and our content rules may also apply; an account suspension or ordinary appeal does not replace this process.

Your Content

You retain your rights in content you submit to the Service and the outputs you receive, subject to the license you grant us below and any applicable third-party rights.

To operate the Service, you grant Aristotto a non-exclusive, worldwide license to host, store, process, reproduce, and display your content as needed to provide and improve the Service, including generating outputs you request and displaying content according to your visibility settings. This operational license does not grant permission for model training outside the separate training terms below.

Model Training

Aristotto does not currently use customer prompts, uploads, or generated content to train models. This includes public content, private content, and team workspace content.

Processing your content to generate an output or perform a safety check is different from using it to train a model.

The training preferences in Settings → Privacy relate to a possible future program. When you change these settings, we store a preference version and timestamp. An existing default or timestamp does not by itself establish that you affirmatively agreed to join a training program.

Before introducing customer-content training, we will explain its purposes, eligible content, recipients, retention, and withdrawal controls, and ask for a new, specific opt-in before including your content. Publishing content or leaving a preference enabled does not by itself enroll you. Team workspace content remains excluded unless separately agreed with the organization.

You may withdraw an optional training consent for future use. Any future program will explain how withdrawal applies to data already processed and any applicable limitations, subject to your legal rights.

This describes Aristotto’s own training practices. Third-party AI providers process information to fulfill generation and safety requests; our training preferences do not determine those providers’ independent retention or data-use practices. See the Privacy Policy’s sharing information and contact us for details about the provider used for a feature.

AI Outputs

• Outputs may be non-unique and similar results may be generated for others.
• We do not guarantee accuracy, suitability, or availability of any output.
• Review outputs before relying on or distributing them. Receiving an output does not guarantee that it is protected by copyright or free from another person’s rights. Do not use generated likenesses, voices, or claims for fraud, coercion, or deceptive endorsement, and preserve legally required AI-origin disclosures.

Third-Party Models

Some features of the Service are powered by third-party open-source models. Their licenses apply in addition to these Terms.

• Tongyi-MAI Z-Image Turbo (Apache-2.0): Used by Aristotto Z for image generation and image-to-image editing.

Payments

Paid plans and purchases are processed through Stripe. Subscriptions renew automatically unless you cancel before renewal. Checkout displays pricing details (including any taxes) before you complete a purchase.

Some paid plans include access to Relax mode (a free, slower queue for certain models), subject to rate limits and queue priority.

Subscription Payments and Recovery

We use payment status and transaction identifiers received from our payment processor to manage subscriptions, payment recovery, and subscription credits.

For individual subscriptions, if a renewal payment fails, your subscription becomes past due. We may retry payment for a limited recovery period and restrict paid features while payment remains outstanding. New credits for the unpaid renewal period are issued only after payment succeeds. If payment remains unsuccessful after the recovery attempts, the subscription is canceled.

You may cancel an individual subscription during payment recovery. Cancellation while your renewal is overdue takes effect immediately and stops further automatic collection for that subscription. If your current billing period has already been paid, cancellation takes effect at the end of that paid period and access continues until then.

Purchased Credits and Refunds

A one-time credit-pack purchase does not create a subscription. Purchased pack credits do not expire solely with time. They are distinct from subscription allowances and promotional credits, which are subject to their disclosed offer conditions. Credit costs depend on the selected operation and settings. Reversing a generation charge restores Service credits; it is not necessarily a cash refund to your payment method.

During a temporary suspension, unused purchased credits remain recorded and their use may be restricted. If an account is permanently terminated, the treatment of unused paid value depends on the terms accepted at purchase and applicable law. Content removal does not automatically determine whether a cash refund is due. No new forfeiture term is applied retroactively to an earlier purchase, and mandatory refund or other consumer remedies remain available.

Use the billing controls to manage or cancel a subscription, or contact support@aristotto.ai if those controls are unavailable or your account access is restricted. Account deletion, subscription cancellation, and a payment-collection pause are separate actions. A collection pause does not by itself mean that the paid service period or renewal date has been extended. Contact support about an incorrect charge or credit balance.

DMCA

If you believe content on the Service infringes your copyright, please see our DMCA policy at /dmca. We may terminate accounts of repeat infringers.

Termination

We may suspend or terminate access to the Service if you violate these Terms or if required for safety, security, or legal reasons. If your account is suspended or banned, we may decline new account registrations that we reasonably believe are attempts to evade that action.

We may block requests, withhold or remove content, restrict features, issue warnings, suspend access, or terminate an account. We consider severity, available evidence, context, prior valid notices, and repeated or deliberate evasion. Serious child-safety violations may lead to immediate permanent termination without a prior warning. Purchasing credits does not create an exception to these rules.

A timed suspension ends at its stated time unless a separate decision extends or replaces it, subject to applicable law and notice requirements. An unresolved report does not itself extend a suspension. Restrictions on individual content can continue after account access resumes. Removing public access is separate from retaining information under a valid legal obligation or other lawful purpose.

Where permitted and appropriate, we explain the affected content or account, relevant rule, scope and duration of an action, and available review process. To challenge a mistake, use the available appeal control or contact support@aristotto.ai with the notice or case identifier and your explanation. Relevant issues include age, context, account attribution, and permissions. Content may remain unavailable during review. Necessary limits on repeated appeals do not remove applicable statutory rights, and you may still contact us about privacy, billing cancellation, or legal remedies.

Where Article 20 of the EU Digital Services Act applies, eligible users and notice submitters may submit an electronic, free-of-charge complaint for at least six months after notification of a covered decision, with the decision on the complaint supervised by appropriately qualified staff. Applicable rights to certified out-of-court dispute settlement, complaints to a competent authority, and court proceedings remain available.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARISTOTTO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARISTOTTO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.

Indemnity

You agree to indemnify and hold harmless Aristotto from claims arising out of your use of the Service or your content, including allegations that your content infringes the rights of others.

Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute must be brought exclusively in the state or federal courts located in or nearest Sacramento County, California. There is no arbitration agreement.

Mandatory Consumer Rights

Nothing in these Terms, including the disclaimers, liability limits, indemnity, payment terms, or choice of court, excludes rights or liabilities that cannot lawfully be excluded. This includes applicable rights concerning service quality, refunds, unfair terms, privacy, and remedies for our own unlawful conduct.

EU/EEA and UK consumers may have statutory cancellation or withdrawal rights and remedies for nonconforming digital content or services. Acceptance of these Terms alone is not a waiver of those rights. Any available exception for immediate digital-content supply requires the legally required express consent, acknowledgement, and confirmation. Beginning an ongoing service does not automatically waive every cancellation right.

Where the Australian Consumer Law applies, our services come with guarantees that cannot be excluded. Available remedies may include cancellation, refunds, repeat performance, and compensation as provided by law. Consumers also retain any mandatory right to rely on the law of their place of residence or use a competent local court.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. We will provide additional notice or request acceptance where required by law or the nature of a material change. A change does not silently rewrite completed purchases or remove accrued, non-waivable rights.