Terms of Use

The service and eligibility

These Terms govern your use of Aristotto's website and related creative services. The service includes AI generation and editing, saved media and workflows, personal and team workspaces, community sharing, subscriptions and credits, and authorized connected-app access. Additional rules identified for a feature apply when you use that feature.

You must be at least 18 years old. If you act for an organization, you must have authority to accept these Terms and use its workspace and resources. You are responsible for accurate account information, protecting access credentials and activity you authorize. Do not share access in violation of plan limits or create another account to evade enforcement.

Who we are

Aristotto, Inc.

1401 21st ST, #14283, Sacramento, CA 95811, United States.

Support: support@aristotto.ai

Legal: info@aristotto.com

Your account

You are responsible for activity that occurs under your account. Keep your credentials secure and notify us if you suspect unauthorized access. You must provide accurate information and keep it up to date. Do not create or use another account to evade a suspension, ban, or other enforcement action.

Personal information and related policies

The Privacy Policy describes personal-information processing and the available choices. The Community Guidelines apply across service features. The Generative AI Additional Terms explain AI-specific rights and processing. Copyright complaints and counter-notices follow the DMCA / Copyright Disputes page; repeated infringement can lead to account restrictions in appropriate circumstances.

Read the Privacy Policy for the separate personal-information rules.

Prohibited use

Do not violate law, infringe rights, exploit children, request or use nude/sexual content, create nonconsensual sexual depictions, threaten or target people for harm, disclose private information without permission, commit fraud, or abuse access/security/reporting systems. The Community Guidelines apply to uploads, prompts, outputs and community interactions, including private and team workspaces. The 18+ eligibility rule does not permit adult sexual content.

You agree not to misuse the Service. For example, you will not:

• Violate any law or infringe the rights of others.

• Upload content you do not have the right to use.

• Attempt to access, probe, or disrupt our systems or other users’ accounts.

• Use automated means to scrape or abuse the Service in ways that degrade performance.

Nude and sexual content

Nude and sexual content is prohibited. Do not upload, request, generate, edit, publish or share nude depictions, sexually explicit material, pornography, sexual activity, sexual fetish material or sexual exploitation. The rule covers photographs, video, audio, text, illustrations and AI-generated material, including requests involving a person's image or voice. It applies in public feeds, private projects, team workspaces and connected-app requests. Labeling material artistic, educational, fictional or private does not create an exception to the prohibition.

Enforcement and termination

We may restrict content or access for violations, safety, security or legal reasons. Enforcement can affect generation access, sharing, subscriptions and credits. Use the available appeal route if you believe an action was mistaken. Do not evade a restriction through another account.

We may suspend or terminate access to the Service if you violate these Terms or if required for safety, security, or legal reasons. If your account is suspended or banned, we may decline new account registrations that we reasonably believe are attempts to evade that action.

Child safety and prohibited attempts

Do not request, create, upload, distribute, or facilitate child sexual abuse material, sexual exploitation, sexualization, grooming, luring, or sexual solicitation involving a minor. For these rules, a minor is a person under 18. These prohibitions include real, synthetic, fictional, illustrated, animated, and age-altered depictions presented as minors.

Romantic or kissing depictions involving minors are also prohibited, including depictions between minors or between a minor and an adult, regardless of gender or whether the scene is sexually explicit. This is a Service content rule; a violation does not automatically establish that the material is child sexual abuse material or that a criminal offense occurred. Ordinary nonsexual, nonromantic depictions of minors that do not involve kissing remain subject to our other rules and applicable rights.

The rules apply to prompts, reference uploads, attempted generations, outputs, and public or private use. A rejected attempt or a non-explicit result does not excuse a prohibited request. We consider available context, including how a person is depicted; merely labeling a clearly childlike depiction as adult does not make prohibited content acceptable. Mistaken age, context, or account attribution may be challenged through the review process below.

Non-consensual intimate content

Do not request, create, upload, publish, or threaten to distribute non-consensual intimate content of an identifiable person, including sexual deepfakes, voyeuristic material, and attempts to undress or sexualize a person without the required consent or other lawful authority. Permission to take or possess an image is not automatically permission to alter it sexually or publish it. A publicly available image does not itself grant these permissions.

Content reports and removal requests

Use the report control on an item or contact support@aristotto.ai with a link or content identifier and a brief explanation. You do not need an account to contact us about content affecting you. Do not download, re-upload, or email suspected child sexual abuse material; identify its location instead.

For removal of an intimate image or video published without consent, the depicted person or an authorized representative may send a written request to the support address. Include a physical or electronic signature, information reasonably sufficient to identify and locate the material, a brief good-faith statement that publication was not consensual with relevant supporting information, and contact information. Identify it as an intimate-image removal request. A link or identifier is preferable to an attachment.

Where the TAKE IT DOWN Act applies, qualifying valid requests require action as soon as possible and no later than 48 hours after receipt to remove the material and make reasonable efforts to identify and remove known identical copies. Internal review does not restart that deadline. Other applicable removal obligations and our content rules may also apply; an account suspension or ordinary appeal does not replace this process.

Circumvention, review, and reports to authorities

Do not try to get around our safety systems. This includes rewording a refused request, splitting a request into parts, coded or misspelled terms, misleading descriptions of a person’s age or identity, prompt injection, jailbreaks, altered reference images, or any other technique meant to obtain content these Terms prohibit. An attempt is a violation whether or not it succeeds.

No filter is perfect. If prohibited content is generated because a safeguard was evaded or failed, that does not make the content permitted and does not transfer responsibility to us. You remain responsible for what you request, create, keep, and share, and the content stays subject to these Terms for as long as it exists on the Service.

Content can be detected, flagged, and reviewed after it is created, and whether it is private, shared with a team, or public. Automated checks and authorized reviewers may examine prompts, uploads, and outputs for safety, to investigate a report, or to meet a legal obligation, as described in our Privacy Policy. Keeping content private does not exempt it from these rules.

We report apparent child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC), as United States law requires, and we may report it to other competent authorities. We may also report other apparently unlawful activity to law enforcement or regulators, including non-consensual intimate imagery, deepfakes of real people used to defraud, harass, or deceive, credible threats of violence, and content used for fraud. A report may include the content, the related prompts and uploads, account and payment details, IP addresses, and activity logs. We preserve and disclose that information where the law requires or permits it, and we may be legally prevented from telling you that we did.

A report to the authorities is separate from, and in addition to, any action we take on your account. Creating or sharing unlawful content can carry civil and criminal liability for you under the laws that apply to you, regardless of any action we take or do not take.

Notice, duration, and review of enforcement

We may block requests, withhold or remove content, restrict features, issue warnings, suspend access, or terminate an account. We consider severity, available evidence, context, prior valid notices, and repeated or deliberate evasion. Serious child-safety violations may lead to immediate permanent termination without a prior warning. Purchasing credits does not create an exception to these rules.

A timed suspension ends at its stated time unless a separate decision extends or replaces it, subject to applicable law and notice requirements. An unresolved report does not itself extend a suspension. Restrictions on individual content can continue after account access resumes. Removing public access is separate from retaining information under a valid legal obligation or other lawful purpose.

Where permitted and appropriate, we explain the affected content or account, relevant rule, scope and duration of an action, and available review process. To challenge a mistake, use the available appeal control or contact support@aristotto.ai with the notice or case identifier and your explanation. Relevant issues include age, context, account attribution, and permissions. Content may remain unavailable during review. Necessary limits on repeated appeals do not remove applicable statutory rights, and you may still contact us about privacy, billing cancellation, or legal remedies.

Where Article 20 of the EU Digital Services Act applies, eligible users and notice submitters may submit an electronic, free-of-charge complaint for at least six months after notification of a covered decision, with the decision on the complaint supervised by appropriately qualified staff. Applicable rights to certified out-of-court dispute settlement, complaints to a competent authority, and court proceedings remain available.

Deceptive depictions and disinformation

• Deceptive depictions of real people, including impersonation, deepfakes made without the person’s consent, and fabricated statements or endorsements.

• Fabricated news, election or political disinformation, or propaganda presented as authentic, and any other content designed to mislead people about who made it or what it shows.

Payment processing and checkout

Paid plans and purchases are processed through Stripe. Subscriptions renew automatically unless you cancel before renewal. Checkout displays pricing details (including any taxes) before you complete a purchase.

Subscriptions, renewal and cancellation

Checkout identifies the selected plan, billing interval, price and applicable purchase details. A recurring subscription renews and is charged until canceled. Cancel through the applicable subscription controls before renewal. If a renewal is overdue, the payment-recovery cancellation rules below apply. Ordinary self-service cancellation of a paid period takes effect at the end of that paid period; it does not retroactively cancel completed purchases or create a refund or compensating credit for any unused portion, except where a non-waivable legal remedy requires otherwise.

Refunds and mandatory remedies

Subscription fees and credit purchases are non-refundable. Cancellation or termination does not entitle you to a refund or compensating credit for subscription fees, unused credits, unused access, partial billing periods, change of mind or dissatisfaction with generated outputs, except where a non-waivable legal remedy requires otherwise. Cancellation prevents later renewals according to its effective date. Eligible failed-job credit restoration is separate from a refund or general compensation.

This rule does not authorize an invalid charge or waive a mandatory consumer right. Contact support about unauthorized or erroneous charges and any applicable statutory remedy. Where a statutory withdrawal or cancellation right applies, its availability and any lawful conditions for immediate performance must be explained during checkout; these Terms alone do not remove it.

Credits and plan limits

Credits are service usage units, not money or a stored cash balance. Subscription, purchased and promotional credits can have different conditions. Purchased credit packs currently have no scheduled expiry; subscription credits belong to their stated entitlement periods. Eligible failed-job credit restoration returns service credits under the generation rules and is not a cash refund. A successful but unwanted output does not by itself establish a failed job. Feature availability, provider capacity, queues and concurrency are subject to the limits shown for your plan and model.

Subscription payments and recovery

We use payment status and transaction identifiers received from our payment processor to manage subscriptions, payment recovery, and subscription credits.

For individual subscriptions, if a renewal payment fails, your subscription becomes past due. We may retry payment for a limited recovery period and restrict paid features while payment remains outstanding. New credits for the unpaid renewal period are issued only after payment succeeds. If payment remains unsuccessful after the recovery attempts, the subscription is canceled.

You may cancel an individual subscription during payment recovery. Cancellation while your renewal is overdue takes effect immediately and stops further automatic collection for that subscription. If your current billing period has already been paid, cancellation takes effect at the end of that paid period and access continues until then.

Purchased credit packs and billing controls

A one-time credit-pack purchase does not create a subscription. Purchased pack credits do not expire solely with time. They are distinct from subscription allowances and promotional credits, which are subject to their disclosed offer conditions. Credit costs depend on the selected operation and settings. Reversing a generation charge restores Service credits; it is not necessarily a cash refund to your payment method.

During a temporary suspension, unused purchased credits remain recorded and their use may be restricted. If an account is permanently terminated, the treatment of unused paid value depends on the terms accepted at purchase and applicable law. Content removal does not automatically determine whether a cash refund is due. No new forfeiture term is applied retroactively to an earlier purchase, and mandatory refund or other consumer remedies remain available.

Use the billing controls to manage or cancel a subscription, or contact support@aristotto.ai if those controls are unavailable or your account access is restricted. Account deletion, subscription cancellation, and a payment-collection pause are separate actions. A collection pause does not by itself mean that the paid service period or renewal date has been extended. Contact support about an incorrect charge or credit balance.

Free daily credits and rewards

Every account can claim free daily reward credits and other reward credits we offer. No subscription or purchase is required. Reward credits are promotional: they have no cash value, cannot be sold, transferred, or exchanged for money, and are not refundable. The amounts, the claim schedule, and the conditions are shown in the product and may change or end. We may withhold or reverse reward credits obtained through multiple accounts, automation, or other abuse.

Marketplace connects clients with creators for separately agreed creative services. Each engagement identifies the actual contracting parties and the representative authorized to act for each party. Account or Team membership alone does not establish authority to sign, spend, approve delivery or publish another party’s work.

The accepted, versioned agreement records scope, deliverables, dates, revisions, price and currency, production resources, source-file handover, usage rights and confidentiality. Subsequent changes require the applicable in-product amendment and acceptance process. An inquiry, chat message or shared work in progress does not by itself constitute a signed agreement or formal delivery.

Clients pay the creator’s quoted service amount plus a 10% Aristotto Marketplace fee, before applicable taxes. Aristotto deducts no Marketplace commission from the creator’s quote. Taxes and any separately disclosed provider, currency-conversion or bank costs are distinct from this fee. Marketplace cash payments, cancellations and refunds follow the engagement and Marketplace resolution process below, rather than the subscription and credit-purchase refund rules.

Stripe processes Marketplace payments and creator transfers. Client delivery approval requests release; Aristotto controls releases, holds, refunds and complaint outcomes through the applicable workflow. Funding or delivery approval does not mean that money has reached the creator’s bank. Marketplace funding and delayed release do not constitute a representation that funds are held in segregated escrow.

Formal delivery identifies the submitted asset versions and starts a 14-day delivery-review window. A valid formal resubmission starts a new review window, and a recorded service outage can extend the displayed deadline. Payment-case decisions carry a 14-day appeal window from the recorded decision. Eligible parties have 14 days after engagement closure to submit a transaction review; submitted reviews are scheduled for publication when both sides have submitted or when that window ends, subject to eligibility and moderation. The product displays the relevant deadlines and available revision, complaint and appeal actions. Cancellations, refunds and payment decisions are recorded against the original engagement and payment; any corresponding service refund includes the applicable proportionate client fee and tax adjustment. These processes do not remove mandatory legal remedies.

The agreement determines the client’s acquired usage rights and source-file entitlement. Client work remains private by default. Acceptance or payment is not permission to publish client work in a portfolio or case study; publication requires separate authority for the specific material and version.

Account restrictions, subscription changes or Marketplace closure do not erase existing engagements, acquired deliverables, refunds, disputes, payment recovery or retained records. Those obligations continue through the applicable fulfillment, resolution and retention processes.

You can invite people to Aristotto with your personal referral link from the Reward Center. Referral rewards are promotional credits; the current amounts, time limits and the maximum number of rewarded friends are shown in the Reward Center.

Sign-up reward. When someone creates a new Aristotto account through your link and makes their first successful creation, you and they each receive the sign-up reward.

Upgrade reward. If that person subscribes to, and pays for, any paid plan, including a team plan they purchase as its owner, within the period shown in the Reward Center after signing up through your link, you each receive the upgrade reward. Someone who already had an account and is not a subscriber can receive the upgrade reward, but not the sign-up reward, by subscribing within that period after opening your link. Existing subscribers cannot receive referral rewards through an invite.

Cookie consent is required to credit an invite. Crediting an invite requires the invited person's consent to the marketing (advertising) cookie category in our cookie preferences; if they are signed out, we keep the invite in referral cookies, set only after that consent, until they sign in. If the invited person declines those cookies, withdraws consent, or blocks or deletes them before the invite is applied to their account, the invite cannot be credited and neither person receives a reward for it.

Limits. Each invited person can earn each reward once. Sign-up rewards are paid for a limited number of friends per day, so some may arrive on a later day. We may hold a reward for review before paying it, for example when the accounts appear to be connected or one of them uses a VPN, proxy or data-centre address. Self-referrals, multiple or fake accounts, disposable or aliased email addresses, spam, automation and misleading claims are not permitted. We reverse the upgrade reward if the qualifying payment is disputed, and we may withhold or take back rewards obtained through abuse. Referral credits have no cash value and cannot be sold, transferred or exchanged for money. We may change or end the program; changes do not affect rewards already granted.

Abuse. If you abuse the program or try to get around its rules, for example with VPNs, proxies, email aliases or additional accounts, we may take back your referral rewards and suspend or permanently ban every account involved. Except where the law requires a refund, we do not refund subscriptions or credit purchases made after this term takes effect on accounts banned for referral abuse.

Access and service materials

Subject to these Terms and your plan, you may use the service's interfaces and software to access the features made available to you. This permission does not transfer ownership of Aristotto's software, branding, interface, documentation or other service materials. Your content rights are addressed separately in the Content section.

Security, branding and authorized automation

Do not bypass access restrictions, extract credentials, interfere with service security, introduce malicious code, resell unauthorized account access, or collect other people's information without permission. Authorized API, connected-app and workflow automation remains subject to its documented scopes and usage limits. Do not represent yourself as Aristotto or use its branding in a way that misleadingly implies endorsement.

Connected apps

An app you authorize may start jobs, spend your credits and retrieve generation information within its permitted scopes. Review the consent screen and the app operator's policies. You can revoke a connection in Settings. Revocation ends future authorized access; it does not retract information the app has already received.

Suggestions and feedback

If you choose to send product suggestions, we may use those suggestions to improve the service without an obligation to implement them or pay for them. This does not convert uploaded creative content, private information or a support request into unrestricted feedback or promotional permission.

Availability

Aristotto is intended for users worldwide. Particular transactions or features may depend on payment-method support, model-provider availability and applicable legal restrictions. Worldwide availability is not a guarantee that every transaction or feature will be supported in every location.

Your content and our operating permission

As between you and Aristotto, you retain rights you hold in your inputs and generated outputs, subject to applicable law and third-party rights. This does not guarantee that an AI output is protected by copyright, unique or cleared for a particular use.

You give Aristotto the non-exclusive permission needed to receive, store, transmit, process and display your content to provide the features you request, maintain the service and honor the visibility you choose or your plan permits. Public content may be visible to others; team sharing gives access within the applicable workspace. Publication is not blanket permission for unrelated advertising, promotion or model training. Promotional use beyond delivering the service requires separate permission.

You must have the rights and permissions needed for your uploads and instructions, including necessary permission to use another person's image, voice or other protected material. You remain responsible for the uses you make of outputs, including commercial uses. A model or licensed asset may have additional restrictions identified for that feature.

AI results

AI results can be inaccurate, unsuitable, similar to other results or contain material that raises third-party rights concerns. Review outputs before publication or reliance. Generation does not guarantee ownership, accuracy, availability, acceptance by another platform or a particular creative result.

• Outputs may be non-unique and similar results may be generated for others.

• We do not guarantee accuracy, suitability, or availability of any output.

Visibility and workspaces

Everything you generate is private by default. You can keep any of your content private, or make public content private again, at any time and on any plan.

Making content public in the community gallery is an optional feature. It is available on the plans we designate, and the plan currently required is shown in the product where you publish. We may change that requirement. A change applies to later attempts to publish; it does not by itself remove content you already made public while you were eligible. Before you publish for the first time, we ask you to confirm that you have read and accept the rules in this section, and we may ask again if they change.

When you make content public, you are the publisher of that content and you are responsible for it. You confirm that it complies with these Terms, that you have every right and permission needed to show it to the public, including from any person depicted, and that it does not contain anything prohibited by these Terms or the Community Guidelines. Public content can be seen, copied, downloaded, and indexed by anyone, and making it private later does not recall copies already taken.

We may review, decline to list, restrict, or remove public content, and we may withdraw your ability to publish. Publishing prohibited content can lead to removal of the content, a warning, suspension, or permanent termination of your account as described in the enforcement rules; a paid plan does not create an exception. To the extent the law allows, Aristotto is not responsible for content that users choose to publish, and showing content in the community gallery is not an endorsement of it.

Model training and separate promotion permission

Aristotto does not currently train its own models using user content. If we introduce such training, personal content may be included only after specific, informed opt-in; team workspace content remains excluded. A public visibility choice alone is not training consent. Promotion beyond ordinary service delivery requires separate permission. You can withdraw an applicable training permission for future uses. If training is introduced, completed lawful training may not be reversible; any limitation must be explained before consent is requested.

Aristotto does not currently train its own models using user content. Future personal-content training requires specific, informed opt-in; public visibility alone is not consent. Team content remains excluded. Promotion beyond ordinary service delivery requires separate permission. These statements do not establish the unverified inference, retention or training practices of third-party model providers.

Any future personal-content training permission must be given by an affirmative opt-in. A default setting or public visibility does not establish that permission.

Copyright complaints

If you believe content on the Service infringes your copyright, please see our DMCA policy. We may terminate accounts of repeat infringers.

Warranties and service limitations

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARISTOTTO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

Subject to rights that cannot lawfully be excluded, the service is provided on an as-available basis without a guarantee of uninterrupted availability, error-free processing or suitability for your particular purpose. Nothing in these Terms excludes liability or a remedy that applicable law does not permit us to exclude.

Limitation of liability

To the extent applicable law permits, Aristotto is not responsible for indirect, incidental, special, consequential or punitive losses, or loss of profits, data or goodwill, arising from use of the service. This does not exclude a liability that cannot lawfully be excluded, and it does not create a new monetary cap or shorten a statutory claims period.

Responsibility and indemnity

To the extent applicable law permits, you are responsible for third-party claims caused by your unlawful use of the service or content you submit in violation of another person's rights, and must indemnify Aristotto for the resulting covered losses. This obligation does not extend to a claim caused by Aristotto's own unlawful conduct or override mandatory consumer protections.

Governing law and venue

California law governs these Terms, subject to mandatory protections that apply to you. The existing designated venue is the state or federal courts in or nearest Sacramento County, California, except where applicable law entitles you to another forum. These Terms do not impose binding arbitration or a class-action waiver.

Agreement, severability and nonwaiver

These Terms, applicable feature terms and the policies they expressly incorporate describe the agreement for the service. If a provision cannot be enforced, the remaining provisions continue to the extent lawful. A failure to enforce a provision on one occasion is not a permanent waiver of the right to enforce it.

Transfers

Do not transfer an account or contractual rights to someone else without permission. Any permitted business transfer of the service remains subject to applicable law, privacy protections and required notices. Changes cannot retroactively create additional content permissions or remove non-waivable rights.

Notices

We may provide service and policy notices through the account, the website or the contact details associated with your account, where legally sufficient. Keep those contact details current. Contact the published legal channel about legal notices, and use the designated copyright-agent channel for qualifying copyright notices. Required methods or timing imposed by law continue to apply.

Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date.

Published revisions identify their effective date. Material changes affecting your rights or permissions require an appropriate notice and any legally required agreement or consent. A policy edit does not retroactively authorize a new use of content or personal information.

Mandatory consumer rights

Nothing in these Terms, including the disclaimers, liability limits, indemnity, payment terms, or choice of court, excludes rights or liabilities that cannot lawfully be excluded. This includes applicable rights concerning service quality, refunds, unfair terms, privacy, and remedies for our own unlawful conduct.

EU/EEA and UK consumers may have statutory cancellation or withdrawal rights and remedies for nonconforming digital content or services. Acceptance of these Terms alone is not a waiver of those rights. Any available exception for immediate digital-content supply requires the legally required express consent, acknowledgement, and confirmation. Beginning an ongoing service does not automatically waive every cancellation right.

Where the Australian Consumer Law applies, our services come with guarantees that cannot be excluded. Available remedies may include cancellation, refunds, repeat performance, and compensation as provided by law. Consumers also retain any mandatory right to rely on the law of their place of residence or use a competent local court.

If a convenience translation differs from the English version, the English version controls to the extent applicable law permits. This does not remove a right to required local-language information. A translation must identify which published revision it translates.

Applicable model and asset conditions

An external model, font, sound, stock asset or other licensed material can carry separate usage conditions. Where such material is offered, review the identified conditions before use. General AI-output ownership language does not override a third party's valid rights or an asset's disclosed license.

Some features of the Service are powered by third-party open-source models. Their licenses apply in addition to these Terms.